✦ FilterOut Independent Review
Smartfix Water Filtration
Smartfix is not a water filter company. It is Perth’s leading multi-trade home services provider, covering plumbing, electrical, air conditioning, hot water, carpentry, painting, and more. Water filtration is a meaningful part of their plumbing service, but one among many. What Smartfix does exceptionally well is service delivery: own employed tradespeople (not contractors), 4,000+ positive reviews across all trades, same-day availability, upfront transparent pricing, interest-free payment plans, and emergency 7-day coverage. They install Micron Water Filters — a WaterMark-certified product — which means the filtration hardware quality is not dependent on Smartfix’s filtration-specific expertise. The right buyer for Smartfix is someone who wants filtration combined with other plumbing or trade work, or who values the certainty of dealing with a large, professionally managed company over a small specialist.
✓ What We Like
✓4,000+ reviews across all trades — largest independent review record of any Perth filtration installer reviewed
✓Own employed licensed plumbers — not contractors, accountability is cleaner
✓Same-day and emergency availability — 7 days
✓Upfront transparent pricing — no hidden extras, free diagnosis applied to repair cost if proceeding
✓Interest-free payment plans available
✓Installs WaterMark-certified Micron products — the product certification is real regardless of Smartfix’s filter specialisation
✓Can combine filtration with hot water, tapware, or other plumbing upgrades in a single visit
⚠ Watch Out For
⚠Not a water filtration specialist. Filtration is one of ten services. Staff are excellent plumbers and tradespeople — but deep filtration knowledge (water chemistry, media selection, bore water, PFAS) is not their core expertise.
⚠Water filtration reviews are not separated from the overall 4,000+ review pool — the filtration-specific experience is harder to isolate.
⚠Filtration product range is limited to Micron — you get a good product but not independent advice across brands.
⚠Not suitable if you need specialist bore water assessment, commercial filtration design, or water chemistry expertise beyond standard residential chlorine/scale reduction.
Smartfix Water Filtration
Perth’s leading multi-trade service company — excellent installer, but water filtration is one of ten services
📍 Perth, WA (Two Rocks to Mandurah)
📞 9407 2942
🕐 Mon–Fri 7am–6pm, emergency 7 days
🛰 Own employed licensed plumbers — not contractors
Whole HomeUnder-SinkReverse OsmosisMulti-TradeInterest-Free FinanceMicron Products
📖 About Smartfix
⚠ Note: Smartfix is reviewed here as a water filter installer, not as a specialist filtration company. Their strengths are in service delivery and reliability. For buyers who want a dedicated water filtration expert, a specialist supplier will provide deeper knowledge.
Smartfix was founded in 2018 as a Perth-based multi-trade home services company. Today it covers plumbing, electrical, air conditioning, hot water systems, carpentry, painting, ceilings, plastering, and water filtration — with more than 4,000 positive reviews and a service area stretching from Two Rocks to Mandurah. It operates as a family-run Perth business with a large fleet of directly employed (not contracted) tradespeople.
The water filtration service uses Micron Water Filters as the primary product — specifically the Micron WM-032240, a WaterMark-certified whole-home system using standard 20-inch Big Blue housings. This is a deliberate and sensible product choice: Micron is a quality product with no filter lock-in, meaning customers can source replacement cartridges from any supplier.
Services offered on the filtration side: whole-home systems, under-sink filtration, and reverse osmosis. Smartfix handles the full installation process, including connecting to the main water line and integrating with existing plumbing.
✨ FilterOut Independent Scores
Note: the 4,000+ Smartfix reviews span all trades. Filtration-specific scores are based on what can be inferred from the filtration service offering, product installed, and general service reputation.
NSF / WaterMark Certification6.5Smartfix installs WaterMark-certified Micron products (WM-032240). The certification belongs to the Micron product, not to Smartfix. Smartfix itself holds no water filtration certification — but the product they install does.
Installation Quality8.5Own employed licensed plumbers with a documented track record across 4,000+ reviews. Upfront pricing, clear communication, and clean-up after installation are consistently mentioned. Lifetime workmanship guarantee.
Price Transparency8.0Upfront pricing is a stated company principle — quotes given before work begins, no hidden extras. Interest-free payment plans. Diagnostic fee applied to job cost if proceeding.
Filter Lock-in Risk9.0Installs Micron systems using standard 20-inch Big Blue cartridges. Replacement filters available from any supplier. No proprietary format.
Product Depth5.5Limited to Micron product range. No independent multi-brand product selection. Not equipped for bore water chemistry, PFAS specialist advice, or complex water quality problems.
Customer Service9.0One of the strongest service records of any Perth home services company. Same-day availability, emergency support, clear communication, and a responsive customer-facing operation.
⚙️ Products and Services
Whole-Home Filtration — Micron WM-032240 — WaterMark-certified system in a weatherproof stainless steel enclosure. Standard 20-inch Big Blue cartridge housing. Smartfix installs this as their primary whole-home recommendation. Aftermarket cartridges available from any major supplier.
Under-Sink Filtration — Point-of-use filtration for kitchen drinking water. Specific Micron models used.
Reverse Osmosis — Under-sink RO systems for higher-purity drinking water.
Filter Replacement Service — Scheduled maintenance visits recommended every 6–12 months. Extended 2-year warranty on plumbing fixtures installed by Smartfix when filters are replaced within the recommended schedule.
Combined Trade Work — Smartfix’s genuine advantage over specialist filter companies: they can combine filtration installation with hot water system work, tapware upgrades, kitchen plumbing, or electrical work in a single visit. This reduces coordination cost and is a meaningful practical benefit for renovations or multiple-issue properties.
🏅 Certifications
✓ Via Micron Product
WaterMark
The Micron WM-032240 system installed by Smartfix carries WaterMark certification. The certification is held by the Micron product, not by Smartfix. Ask for the specific Micron licence number and verify at watermark.org.au.
✓ WA Licensed
WA Plumbing Licence
Smartfix employs directly licensed plumbers. All work meets WA plumbing standards. Lifetime workmanship guarantee on plumbing installations.
⭐ Customer Reviews
⚠ Note: Smartfix has 4,000+ reviews across all trades. Water filtration-specific reviews are a subset of this. The following reflects the general service standard applied to all Smartfix work.
The Smartfix review record is genuinely one of the strongest of any Perth trade company. The most commonly cited positives are: arrives on time (and sends notifications), explains the work clearly, leaves the area clean, upfront pricing with no surprises, and follows up after completion. These behaviours apply regardless of which service is being provided.
Filtration-specific reviews mention similar themes: Jacob was professional and left the under-sink area clean and dry. Matt and Paddy were on time. The installation was done correctly the first time. One filtration customer who also used Smartfix for electrical work described using them three separate times with consistent results.
No documented negative filtration-specific reviews were found. This is consistent with the general service standard across the company.
⚖️ FilterOut Assessment
Best For
✓Buyers who want reliable installation from a large, well-managed company
✓Combined plumbing jobs — filtration plus hot water, tapware, or other trades in one visit
✓Buyers who want interest-free payment plans for the combined cost
✓Buyers who prioritise service reliability over filtration-specific expertise
Less Suited For
⚠Buyers wanting deep filtration knowledge: bore water, PFAS, water chemistry
⚠Buyers who want multi-brand product comparison and independent advice
⚠Commercial or industrial filtration requirements
⚠Buyers who want a specialist they can call specifically for filter questions