Smartfix is not a water filter company. It is Perth’s leading multi-trade home services provider, covering plumbing, electrical, air conditioning, hot water, carpentry, painting, and more. Water filtration is a meaningful part of their plumbing service, but one among many. What Smartfix does exceptionally well is service delivery: own employed tradespeople (not contractors), 2,019 positive reviews across all trades, same-day availability, upfront transparent pricing, interest-free payment plans, and emergency 7-day coverage. They install Micron Water Filters — a WaterMark-certified product — which means the filtration hardware quality is not dependent on Smartfix’s filtration-specific expertise. The right buyer for Smartfix is someone who wants filtration combined with other plumbing or trade work, or who values the certainty of dealing with a large, professionally managed company over a small specialist.
Smartfix was founded in 2018 as a Perth-based multi-trade home services company. Today it covers plumbing, electrical, air conditioning, hot water systems, carpentry, painting, ceilings, plastering, and water filtration — with more than 2,019 reviews (4.6★ Google) and a service area stretching from Two Rocks to Mandurah. It operates as a family-run Perth business with a large fleet of directly employed (not contracted) tradespeople.
The water filtration service uses Micron Water Filters as the primary product — specifically the Micron WM-032240, a WaterMark-certified whole-home system using standard 20-inch Big Blue housings. This is a deliberate and sensible product choice: Micron is a quality product with no filter lock-in, meaning customers can source replacement cartridges from any supplier.
Services offered on the filtration side: whole-home systems, under-sink filtration, and reverse osmosis. Smartfix handles the full installation process, including connecting to the main water line and integrating with existing plumbing.
Note: the 2,019 Smartfix reviews span all trades. Filtration-specific scores are based on what can be inferred from the filtration service offering, product installed, and general service reputation.
Whole-Home Filtration — Micron WM-032240 — WaterMark-certified system in a weatherproof stainless steel enclosure. Standard 20-inch Big Blue cartridge housing. Smartfix installs this as their primary whole-home recommendation. Aftermarket cartridges available from any major supplier.
Under-Sink Filtration — Point-of-use filtration for kitchen drinking water. Specific Micron models used.
Reverse Osmosis — Under-sink RO systems for higher-purity drinking water.
Filter Replacement Service — Scheduled maintenance visits recommended every 6–12 months. Extended 2-year warranty on plumbing fixtures installed by Smartfix when filters are replaced within the recommended schedule.
Combined Trade Work — Smartfix’s genuine advantage over specialist filter companies: they can combine filtration installation with hot water system work, tapware upgrades, kitchen plumbing, or electrical work in a single visit. This reduces coordination cost and is a meaningful practical benefit for renovations or multiple-issue properties.
The Smartfix review record is genuinely one of the strongest of any Perth trade company. The most commonly cited positives are: arrives on time (and sends notifications), explains the work clearly, leaves the area clean, upfront pricing with no surprises, and follows up after completion. These behaviours apply regardless of which service is being provided.
Filtration-specific reviews mention similar themes: Jacob was professional and left the under-sink area clean and dry. Matt and Paddy were on time. The installation was done correctly the first time. One filtration customer who also used Smartfix for electrical work described using them three separate times with consistent results.
No documented negative filtration-specific reviews were found. This is consistent with the general service standard across the company.