✦ FilterOut Independent Review
Elexa Home Filtration
7.0
FilterOut Score — what it measuresNSF certification, installation quality, price transparency, lock-in risk and 5-year cost of ownership. Independently assessed — no paid placements. How we score →
/ 10 FilterOut Score

Elexa Home Filtration stands out in the Perth market for one clear reason: they are a plumbing business that expanded into water filtration, not a filtration company that hired salespeople. Every installation is carried out by their own licensed plumbers, and their messaging consistently emphasises honest advice over upselling. The services offered — whole-home, under-sink, and water softeners — cover the full range most Perth households need. The main limitation of this review is what we could not confirm: Elexa does not publish a WaterMark licence number on their website, and their Google review volume could not be established from publicly available sources. The score of 7.0 reflects what we can confirm positively, with the ceiling limited by the missing verification data. If WaterMark is confirmed, this score would likely rise.

✓ What We Like
Plumbing business origin — installers have genuine trade background, not sales training
Own licensed plumbers on staff — not contracted third-party
Services whole-home, under-sink, and water softeners — full Perth residential range
Explicitly rejects sales pressure model — a meaningful differentiator in this market
Free water quality assessments offered
⚠ Watch Out For
WaterMark licence number not published. FilterOut could not verify WaterMark certification from publicly available sources. Ask for the licence number and verify at watermark.org.au before proceeding.
Google review volume unknown — we could not establish a review count or current rating from public search data.
No pricing published — quotes only. Comparable pricing is not available for pre-visit comparison.
Perth metro only — no national installation coverage confirmed.
Elexa Home Filtration
Plumbers running a filter business — honest approach, but certification data not yet published
📍 Perth, WA 📞 0420 806 595 🕐 Contact for availability 🛰 Own licensed plumbers — not salespeople
7.0
★★★☆☆
FilterOut Score
N/A
Google Rating
Google Reviews
7.5
★★★☆☆
Install Score
N/C
Cert Score
Whole HomeUnder-SinkWater SoftenersPerth Only
📖 About Elexa Home Filtration
ℹ Research NoteGoogle review count and WaterMark licence number could not be confirmed from public sources at the time of this assessment. This page will be updated when verified. Elexa operates as a legitimate Perth plumbing business — the caveat is about verifiable certification data, not legitimacy.

Elexa Home Filtration grew from an existing plumbing and gas services operation with over 25 years of trade experience. The founders expanded into residential water filtration based on direct experience with water systems rather than as a dedicated filter sales business — a background that shows in how they present themselves to customers.

Their core differentiator, repeated consistently across their website, is that customers deal with plumbers rather than salespeople. Every installation is carried out by qualified, licensed plumbers employed directly by Elexa rather than contracted through a third party. This matters: much of the inconsistency in installation quality reported across the Perth filtration market comes from suppliers who outsource to independent contractors with varying skill levels.

The business serves the Perth metropolitan area and offers no-obligation water quality assessments before recommending a system. Services cover the main residential categories: whole-home entry-point filtration, under-sink systems (including reverse osmosis options), and water softeners for hard water management. Ongoing maintenance and servicing is offered as a separate service.

✨ FilterOut Independent Scores

Where data could not be independently verified, this is noted against each score criterion.

NSF / WaterMark Certification
5.0WaterMark licence number not published on website or found in public register search. Cannot confirm or deny certification. Ask Elexa directly and verify at watermark.org.au.
Installation Quality
8.0Own licensed plumbers on staff — not contracted. Plumbing trade background suggests stronger installation standards than sales-led competitors. No documented installation complaints found.
Price Transparency
5.5No pricing published. Free assessment and quotes available. Standard for the Perth market but limits pre-visit comparison.
Filter Lock-in Risk
7.0No evidence of proprietary filter formats. Standard filtration components assumed based on product category descriptions. Verify cartridge format at consultation.
Product Quality
6.5Described as "advanced filtration technologies" but specific media, brands, and contaminant removal specs not published. Cannot independently assess product differentiation.
Customer Service
7.5Proactive service and maintenance model with regular servicing offered. Plumber-not-salesperson model suggests lower pressure and more technically grounded advice.
⚙️ Products and Services
⚠ Note: Elexa does not publish detailed product specifications, model numbers, or media types on their website. The following is based on service category descriptions. Ask for specifics at the assessment.

Whole-Home Filtration — Entry-point systems treating all water before it enters the home. Specific filter stages, housing sizes, and media not published. Intended to address chlorine, sediment, and general water quality for drinking, bathing, and appliances.

Under-Sink Filtration — Point-of-use systems for kitchen drinking water. Includes standard carbon filtration and reverse osmosis options. Suitable for households wanting higher purity at the drinking tap without whole-home treatment.

Water Softeners — Salt-based or alternative softening for hard water management. Relevant for Perth households dealing with scale buildup on appliances, shower screens, and plumbing fixtures.

Maintenance and Servicing — Ongoing filter replacements and system servicing. Carried out by the same licensed plumbers who installed the system.

🏅 Certifications
ℹ Research NoteWaterMark certification could not be confirmed or denied from publicly available sources. The absence of a published licence number does not mean the supplier is uncertified — many small operators are certified but do not publish their licence number prominently. Ask for it directly. Verify at watermark.org.au.
⚠ Unconfirmed
WaterMark
Licence number not published on the Elexa website. FilterOut could not verify a current listing in the ABCB WaterMark register under this business name. Ask Elexa for their licence number and verify independently.
Not Mentioned
NSF Certification
NSF certification is not referenced on the Elexa website. They may install NSF-certified products from their suppliers — ask which products are used and cross-check at nsf.org.
⭐ Customer Reviews
ℹ Research NoteFilterOut could not establish a Google review count or current rating for Elexa Home Filtration from publicly available search data at the time of this assessment. The reviews below are taken from the Elexa website directly and should be read as curated testimonials rather than a representative sample.

The testimonials published on the Elexa website are consistent in two themes: satisfaction with installation quality, and appreciation for dealing with plumbers who gave genuine technical advice rather than a sales pitch. One customer notes noticing the water quality difference immediately after installation of a chlorine-reduction system. Another praises same-day responsiveness for a hot water system issue.

The plumber-not-salesperson positioning is credible given the business origin — it is harder to fake when your staff are qualified tradespeople with a plumbing ticket rather than recruited sales staff. That said, independent third-party review data (Google, ProductReview) is needed to fully validate this reputation.

⚖️ FilterOut Assessment
Reasons to Consider
Trade-qualified plumbers doing the installation — not sales reps turned installers
Direct employee model — quality accountability is clearer than contractor networks
No sales pressure model — genuine differentiator if confirmed by reviews
Full Perth residential range — whole-home, under-sink, softeners
Before You Proceed
Ask for WaterMark licence number — verify at watermark.org.au before any deposit
Ask which specific filter products they install — brand, media type, cartridge format
Check Google reviews independently — FilterOut could not confirm current rating
Get a written quote — no pricing published online

Elexa presents well as a tradesperson-led operation with the right values for a transparent filtration business. The score of 7.0 is provisional — the ceiling is higher if WaterMark certification is confirmed and Google reviews support the honest-advice reputation. This is a supplier worth requesting a quote from alongside one or two certified alternatives so you have a genuine comparison.