Complete Home Filtration has the largest Google review base of any Perth supplier and a genuinely impressive 48 L/min flow rate. But their proprietary 15" filter format is the most significant lock-in risk in this market. Once installed, you cannot buy replacement filters from anyone except CHF — at their prices, on their schedule. The current $277/year subscription is competitive, but that can change after installation. This is a long-term commitment to one supplier's pricing decisions. We're not saying don't buy CHF — we're saying understand this before you sign.
Complete Home Filtration (CHF) is one of Australia's fastest-growing water filtration companies, founded in 2018 in Osborne Park WA. They've earned genuine business recognition — Deloitte Fast 50 and Telstra Business Awards — reflecting strong commercial execution. Their in-home sales and installation model now operates nationally.
Their flagship CHF-6000 delivers up to 48 litres per minute with a claimed pressure drop under 5% — the strongest published flow rate spec of any supplier we reviewed. Filtration reaches 1 micron with claimed 98.5% chlorine removal. Ion-exchange softening resin is included as standard, reducing limescale and protecting appliances. The UV-protective casing is made in Australia.
The critical concern: CHF uses a proprietary 15-inch filter cartridge format not available through standard plumbing supply. Reviewers across ProductReview and Google confirm this, describing being "locked in" to CHF's $277/year filter subscription with no aftermarket alternative. Combined with a $4,499+ installed price and in-home sales tactics that draw consistent complaint, buyers should go in with eyes open.
WaterMark certified and ISO 9000 manufacturing confirmed. Filter media independently certified. No WaterMark licence number published — cannot independently verify via ABCB register. NSF certification referenced but scope not detailed.
National contractor network delivers mixed results. Some reviews praise fast professional installs; others report contractors fitting incorrect unit sizes or leaving loose fittings. The in-home sales visit preceding installation draws consistent complaint about high-pressure tactics and requiring both homeowners present.
Pricing requires a full in-home consultation — no upfront system pricing published online. Multiple independent reviews describe high-pressure sales. Proprietary filter format not disclosed during the sales process. WaterMark licence number not published. Lowest transparency score in our directory.
Annual filter subscription at $277 available. Some reviews praise responsive CS; others describe difficulty with warranty claims. 5-year warranty claimed. Non-standard 15-inch cartridges make you entirely dependent on CHF for ongoing supply — a long-term risk if the company changes pricing or ceases operations.
UV-protective casing made in Australia and purpose-built for outdoor installation. Stainless steel frame. Pressure gauges on each stage. Clean presentation. Some reviews note the unit is bulkier than competitors at equivalent price points.
UV-protective casing and frame are made in Australia. Manufacturing facility is ISO 9000 certified. Filter media and internal components are imported. The "Made in Australia" claim on the website refers specifically to the casing — not the full system.
MAJOR CONCERN: CHF uses proprietary 15-inch cartridges unavailable from standard plumbing supply. Confirmed by multiple independent reviewers who state "nobody but them can supply" and that CHF "charge double the market rate." Standard industry formats are 10-inch and 20-inch. This is a deliberate lock-in design not disclosed at point of sale.
System from $4,499 installed — significantly above market average. Annual filters $277 subscription. 5-year total cost of ownership approximately $5,800–$7,000+. Competitors with standard 20" Big Blue systems deliver comparable performance at 30–50% lower total cost.
1-micron filtration is finer than most competitors. 98.5% chlorine removal claimed. Softening resin removes Ca²⁺/Mg²⁺ as standard. Attapure PFAS product line available. Claims appear made in good faith but FilterOut has not independently verified performance in Australian conditions.
Published 48 L/min with under 5% pressure drop is the strongest published flow spec in our directory. If accurate this is a genuine technical differentiator — particularly for large homes or high-demand applications. The hi-flow design appears substantiated.
From published specifications and certification scope. FilterOut has not independently tested these claims in Australian water conditions.
We break down exactly what is and isn't Australian-made. "Assembled here" and "made here" are not the same claim.
The system itself is great — water quality improved noticeably from day one. My only frustration is the ongoing filter cost, which wasn't made clear during the sales visit. Absolutely worth checking that before you commit.
Excellent product and the installation team were professional and quick. The water feels completely different — softer, no chlorine smell. Jamie in customer service is fantastic and very knowledgeable. Worth asking about annual filter costs upfront though.
From sales to install the process was smooth. Water is noticeably softer and the whole family has noticed the difference. The system looks solid and well-made, and the flow is impressive.